IT — Dobre Miasto and the surrounding area

IT support
& cybersecurity

From hardware repair to running your website — one point of contact instead of several vendors. Over 20 years of experience in technical and telecommunications work.

Scope of services

What I do

Complete IT support for small and medium businesses — from day-to-day hardware help, through networking and security, to your presence online.

✓Computer hardware repair and diagnostics
✓Business network configuration and administration (Wi-Fi, VLAN, VPN)
✓Cybersecurity audits and hardening against attacks
✓Backups and data recovery
✓Building websites and business landing pages
✓Ongoing website care — hosting, updates, small changes
✓Remote helpdesk for your staff
✓Advice on hardware and software purchases
Portfolio

Websites I've built

Concrete examples instead of promises — see the full list of sites I've designed and built from scratch.

See the portfolio →
Website configurator

Configure your future website

Check an approximate price and turnaround before you even call — set the options exactly the way you picture your site.

Website type
Number of pages5
11020+
Extra features
Design
1,500 – 1,880 PLN
net, one-off

Estimated turnaround: 2 weeks.

+ ongoing maintenance 100 – 150 PLN / month
Request an exact quote →
IT subscription

Ongoing IT support

Three plans matched to the size of your business. Approximate prices, based on current market rates for the Warmia-Mazury region — updated as the market changes.

Bronze
from 350 PLN net / month
For micro-businesses, 1–10 devices, basic care
  • ✓Remote helpdesk for your staff
  • ✓Basic infrastructure monitoring
  • ✓Data backup
  • ✓Response time up to 24h (business days)
Most popular
Silver
from 800 PLN net / month
For small businesses, 10–30 devices, professional care
  • ✓Everything in Bronze
  • ✓Network and server administration
  • ✓Basic cybersecurity monitoring
  • ✓Response time up to 8h (business days)
  • ✓Monthly work report
Gold
from 1,800 PLN net / month
For businesses with 30+ devices or elevated SLA requirements
  • ✓Everything in Silver
  • ✓Priority response time up to 4h
  • ✓On-site visits included (Dobre Miasto and surrounding area)
  • ✓Extended security monitoring
  • ✓Unlimited consultations

These figures are a starting point — the final price depends on the number of devices, infrastructure complexity, and required response time. After a call, you get a firm quote, not a range.

One-off services

Billed separately

Alongside an ongoing plan, I also take on one-off repairs, projects and web work.

ServiceNet price
Computer / laptop diagnostics and repair
On-site service visit (Dobre Miasto and surrounding area)
Business network configuration (router, Wi-Fi, VLAN)
Basic cybersecurity audit (small business)
Full cybersecurity audit
Website — business landing site (up to 5 pages)
Larger website / online store
Website maintenance (hosting, updates, small changes)
Backup and data recovery
Net prices, approximate — based on current market rates for the Warmia-Mazury region. The exact quote depends on scope of work.
Request an exact quote →
Questions & answers

Frequently asked questions about IT support

Do you work remotely, or do I need to wait for a visit?
Most requests (updates, configuration, software help, some network issues) I resolve remotely — usually the same day. An on-site visit is mainly needed for physical hardware repair or setting up new network infrastructure.
What if my computer still runs Windows 10?
This is an increasingly urgent topic — Microsoft ended free support for Windows 10 in October 2025. I'll check whether your hardware qualifies for a free upgrade to Windows 11, and if not, advise whether replacing the hardware or a paid ESU programme makes more sense for the transition period.
How quickly do you respond to an outage?
It depends on the plan: Bronze has a response time of up to 24h on business days, Silver up to 8h, and Gold — priority, up to 4h, with on-site visits included within Dobre Miasto and the surrounding area. Outside a subscription, I try to respond as quickly as possible, but without a time guarantee.
Do you handle the whole website — hosting, domain?
Yes. I can handle the entire scope: registering or transferring a domain, hosting, building the site, and its ongoing upkeep (updates, small changes, monitoring) — as one consistent point of contact instead of several vendors.
Do you also help individuals, or only businesses?
I focus mainly on businesses, but I also take on individual hardware repairs and configuration help for private clients — message or call and I'll let you know if I can help.
Stay informed

What's changing in IT and cybersecurity regulation

Three real developments that may affect your business, whether you have an IT department or one person handling it on the side.

NIS2 implementation act · from 3 Apr 2026

New cybersecurity duties — no longer just for large companies

On 19 February 2026 Poland's President signed an amendment to the National Cybersecurity System Act implementing the EU's NIS2 directive. It covers not only large organisations but also some medium-sized businesses and smaller entities in their supply chains. Fines reach 10–20 million EUR per company, and board members face personal liability of up to 600% of their monthly salary for supervisory failures. Incidents must be reported within 24 hours.

Industry reports · 2026

Ransomware hits small businesses harder than large ones

According to the Verizon Data Breach Investigations Report, ransomware accounts for as much as 88% of security breaches at small and medium businesses — compared with 39% at large organisations. Attacks increasingly start in the evening, on weekends, or over holidays, to slow down an IT team's response. Basic protection (backups, updates, MFA) remains the most effective and cheapest line of defence.

Microsoft · support ended 14 Oct 2025

Windows 10 is no longer receiving security updates

Microsoft ended free support for Windows 10 in October 2025. The free consumer ESU programme was extended to October 2027, but it doesn't cover domain-joined business computers — those require paid ESU. Even so, StatCounter data shows as many as 40–50% of computers at small and medium Polish businesses are still running Windows 10 without security patches.

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